Shipping Policy

Delivery

For orders up to USD2000 Express Delivery is complimentary. We aim to ship your order within 1 business day of purchase with FedEx unless specified otherwise, and pending availability and credit verification. Please be aware that all deliveries require a signature for delivery.

Shipping Methods

• Collect In Showroom (The Centrium, Central, Hong Kong) – Order by 12pm for same day/next day collection (Monday - Friday). You will receive an email notification to arrange collection when your order is ready.
• HK Next Day – Order by 12pm for next day delivery. Any orders after 12pm will be dispatched the following working day (Monday – Friday).
• International Priority Express – Order by 5pm for next working day dispatch. Delivery estimates are 3-5 working days for EU & US & 5-7 working days for ROW (Monday – Friday).

Please note that international shipments are subject to customs clearance, which can cause delays out of our control.

Duties and Taxes

Shipping Destinations 

We are able to offer shipping to the following countries;

Hong Kong

Europe : Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Lativia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom 

Rest of World : USA, Canada, UK, Japan, Malaysia, Singapore, Thailand, Australia, Bahrain, Israel, New Zealand, Qatar, Saudi Arabia, UAE

Please note that even for countries that we will deliver to, there may be specific exclusions relating to individual items or restrictions on certain items dependent on the country of export/import. Other destinations may be available on request, please contact us on Email: [email protected]